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About Us
Sarasotawatchcompany has been in the watch business for over 20 years.We specialize in all your watch needs. We take pride in providing our customers with authentic items & excellent customer service.We are here to help you find an item you will love & with our wide variety of items, we are sure you will check out with a satisfying purchase :)Sarasota Watch Company offers a one-year Limited Warranty on all fine timepieces it sells. For more information about our Warranty program please call.
Payment
Buyers are expected to complete payment within 3 days.Payments are to be made by Paypal Only (You must have a confirmed Paypal Address).Payment is due within 24 Hours. Florida resident's pay 7% Sales TaxFailure to pay/respond within the 3 day period will result in a non-paying bidder claim being filed with eBay.Reliable buyers receive positive feedback upon payment.
Shipping
All orders are shipped out within the one business day once payment has been received.NO RETURNS ON INTERNATIONAL SHIPPINGWe ship USPS Priority Mail on most orders (over $225-$1500) and include free tracking and insure all shipments for the full sale price with signature requestAll order over $1500 will be shipped trough Fedex Priority MailImport duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.Note on Shipping: We have mailed thousands of items through eBay. The following notes have applied to most every item sold.If you are INSIDE the USA, please allow 2-5 business days for FIRST CLASS and 2-3 business days for PRIORITY MAIL, 5-7 business days for Fedex GroundIf you are OUTSIDE the USA, please allow 5-30 days for delivery. Canada can be as few as 7 days while distant countries such as Brazil, Italy, or Russia have seen as much as 5-15 days or more. Don't be frustrated with customs and international mail practices, please be patient. First class mail can be slow at times.These delivery times are expected and not guaranteed.A recent dispute to Russian Federation was resolved after the item was held in customs, it was delivered at 4.5 months. Italy and Brazil have seen similar results. Please be prepared for slow deliveries in these areas.
Terms & Returns
Pre-owned Watches and JewelryReturns will be gladly accepted on any pre-owned watch or piece of jewelry within 30 days upon delivery of goods.We must receive all returns in the same condition as shipped. Shipping charges are non-refundable.Please contact us to discuss options should you want to return your watch!Any returns that show signs of being used, sized or worn will not be accepted.We will not be able to issue a refund if your watch shows any signs of being worn: scratches, links removed, nicks, chips, or any other signs of use on the case or band.All packaging and manuals included with the return product must be received in the same condition as originally sent to the customer.The customer is responsible for all freight charges for items returned back to us.We recommend a carrier with a tracking number to verify package delivery. Insurance is highly recommended for the return package.
