Frequently Asked Questions

At Sarasota Watch company, we have a few ways you can purchase a Rolex. You can buy from our website, eBaychrono24Facebook, or in person at our brink and mortar location located in Sarasota, Florida

 

At Sarasota Watch Company, we offer a 3-day money-back guarantee as well as a watch service warranty. You can review our full Return Policy HERE

 

The best price we offer is when you pay with a Wire. For further inquiries please contact [email protected]

 

Sarasota Watch Company is protected by a 256 bit SSL certificate so your information is completely secure. Sarasota Watch Company, will never sell or give out your information to anyone for any reason.

Our payment options are wire (bank transfer), all major US credit cards, PayPal, and our payment plan offering is via the third-party provide.

 

We offer payment plans through Affirm, Paypal Credit, and Klarna. You can select a your payment plan option through at checkout

 

We will notify you via email that the wire has been received and that your watch has been shipped. If your purchase was made through a third party payment processor, you will receive notifications through them. If for any reason you are not receiving updates from the third party payment processor, feel free to reach out to us for further information.

 

All of our watches are 100% authentic unless stated otherwise on the product listing.

 

All our pre owned watches have been inspected before being listed on our site. If a watch has been serviced, only authentic Rolex parts are used. Each of our watches comes with the Sarasota Watch company Guarantee.

 

We offer a 1-year service warranty on all of our preowned watches. All of our brand new watches come with a full manufactures warranty.

 

Bracelet sizes very from watch to watch. Each bracelet size is listed on each product listing on the website under the details tab.

 

For custom watch inquires please contact us at [email protected]

 

If a watch has original box and/or papers it will be stated and the product listing.

 

Yes, All watches listed on our website are actual photographs taken by our art department.

 

Sarasota Watch Company has been in business for over 20 years. We are a family owned and operated business that prides ourselves on giving the best prices and customer experience.

We do not outsource. Every watch you see on our site is owned by Sarasota Watch Company.

 

Yes, at Sarasota Watch company we have the best watchmakers in the area on site. We are able to service and repair any watch. We can handle anything form a simple repair to a full reconstruction without sending your watch off site.

 

Our headquarters, is located in Sarasota Florida. We are open Monday through Friday, 9 a.m. to 6 p.m. (EST), though you can shop 24/7 at Sarasotawatch.com

 

All watches are certified by our watch experts as a 100% authentic. If you have any doubts about your watch’s authenticity feel free to send it back to us at any time for a full refund.

 

You can sell you watch by fill out a simple for on this LINK HERE

 

We will pay to return your watch to you via two-day insured. If we offer you full value for your watch, but you decline that offer, you are to send us a label to return the watch to you.

 

We pay within 24 hours by wire payment direct to your bank account, or we can send you a check. It’s up to you. If you would like a check to be overnighted, there is a $20 fee.

 

All watches are opened under video tape when they come into the store and if they leave the store. We do not open the case of your watch until an offer has been made and agreed upon.

 

Yes, feel free to submit any watch through our SELL YOUR WATCH FORM HERE.

 

All you need to do is provide as much information as you have about your watch on our SELL YOUR WATCH FORM HERE.

 

Yes, we sell, trade, and pawn watches. All you have to do is submit your watch through the SELL YOUR WATCH FORM HERE.

 

Absolutely, we purchase watches from outside the United States.

 

Pre-owned and select vintage Rolex watches are very sound investments. In fact, Rolex models over 25 years old have doubled in value.
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